Prospects who desire to go with or complain to American Airways can Make contact with the company Office environment at:
On Jan 10th 2014, we had a return flight from Miami to Seattle. This was a immediate flight which must have been 6.5 hrs. We boarded about 30 min late, only to listen to within the captain that we were nonetheless watching for gas and still did not have affirmation regarding when, but that it could acquire not less than 20 min to refuel. Finally after one hour about the airplane, we experienced refueled, only to hear that an armrest was damaged and we had been looking forward to a fix. We had been over the program for one.five hrs, just before get-off. WHY, would you board travellers on that extensive of a flight Prior to refueling, especially not getting an ETA for your gasoline?
I had been privileged enough to get on board American Airways Flight #32 (LAX – JFK) on labor working day….my husband And that i were seated separately…we experienced a Dying during the relatives and ended up going to nyc for just a funeral…….
Hello，I desired to inquire questions on convey a cat within the U.S. to China, so I referred to as your Chinese service. The girl referred to as Annie picked my cellular phone. I asked my question and she said †there isn't a way†I explained someone advised me it is feasible. She explained †they are lying†she did not give me any explanation. I decided to connect with all over again, another woman answered my get in touch with.
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I have tried using, without results to achieve your client service Office. I misinterpret the flight time to your flight 3530 and want to alter it. I tried contacting within 5 minutes of scheduling this flight but have experienced no response.
I would favor to fly this Monday vs Sat but see this here was explained to I could be charged a cost. That’s amazing , contemplating I happen to be flying with American for more than six yrs and would by no means consider traveling with any individual else ever.
Okay…I a short while ago bought a ticket to fly solo to see my loved ones! YAY…. I read through the great print, and clicked on all baggage rates to find out if there can be any.
no. 0012309351902 from SNA to DFW. I used to be issued upcoming flight passes fantastic for a year. I'm composing to request you waive the $two hundred transfer cost when I'm able to utilize the passes.
I also prefer to comment on the wonderful service AA delivers on the handicapped. I'm eighty four a long time previous and now will need wheelchair support to acquire all over within the airports. I used to be amazed and delighted at the guidance I gained, and also on the attitudes of the individuals who assisted me Together with the wheelchair help, as well as the drivers of the handicap carts in Charlotte airport. They were being all so helpful and very welcoming in addition.
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I am emailing this remark to you personally so that AA may well greater manage to inspire staff members to become more courteous when matters go Incorrect.Consumer service may make this type of difference for all those utilizing your service.
Worst Airline at any time?!?! Dropped my luggage in Charlotte NC, February 6 just after offering it (in conjunction with my wife’s) to 2 attendants in the baggage belt for returning passengers. Hers came in on our flight, mine didn't. Now 11 days afterwards and just after having passed through telephone hell and many pretty non caring individuals, I have experienced no Make contact with from anyone. The standard answer is “we are still wanting to Track down your luggageâ€. Their questionnaire and all forms have been sent to Baggage Claim Division but no-one genuinely appears to be interested in undertaking nearly anything to alleviate their issues.